Telephones

Tips & tricks common to our Polycom VX400-series telephones.

Seeing the full date on your telephone display
Press the Home button (right side of the phone, has a 'house' on it) Select Settings Select Basic Select Preferences Select Time and Da...
Fri, 3 Nov, 2017 at 10:27 AM
Update Configuration or Reboot Phone
There are two different steps you can try to resolve a phone issue, updating the configuration, and rebooting. If you have made changes to the phone'...
Wed, 20 Dec, 2017 at 4:24 PM
Accessing Voicemail
Accessing Voicemail on the Polycom VVX‐400 telephone set Press the key with the envelope, as circled in yellow here: Enter the voicemail PIN code as...
Fri, 29 Jun, 2018 at 9:34 AM
Transferring phone calls
While in a call, press Transfer at the bottom of the phone screen, or press this physical phone button:  (located just above the voicemail button) and c...
Wed, 12 Sep, 2018 at 4:29 PM
How to factory reset Polycom telephones (only when directed)
At times we may need to restore a telephone to its factory parameters. These instructions WILL NOT WORK on their own; we must authorize the reset electronic...
Thu, 7 Jan, 2021 at 12:47 PM