At times we may need to restore a telephone to its factory parameters. These instructions WILL NOT WORK on their own; we must authorize the reset electronically before this procedure will work. Please do not attempt this unless directed by your IT department.

  • Menu (Home icon key)
  •  Settings
    • Advanced
    • Enter password: 3RLKyk! (see the accompanying video on how to enter alphanumerics)
    • Administration Settings
      1. Reset to default
        • Option 5 ‘Reset to Factory’